Chaperone Service
Designed to make your life easier and give you peace of mind, our service ensures safe and reliable pick-up and drop-off of your child to and from our facility. No more hassle about figuring out how to get here and back. Our staff will accompany your child in the vehicle throughout the journey both ways.
How It Works:
1. Booking: Inform us in the comments section of our booking form when you book a session with us that you require our chaperone service. Arrange with us via WhatsApp to schedule a pick-up time and location.
2. Pick-Up: Our chaperone will arrive at the scheduled time to pick up your child from your chosen location.
3. Safe Journey: Your child will be escorted to our facility in a safe and timely manner. Our staff will update you when your child has reached our centre.
4. Drop-Off: After their visit, liaise with our staff to book the return trip. Our chaperone will ensure your child is safely returned to the pre-arranged location and released to an authorised person.
Things to note:
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Chaperone service is subject to availability.
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At least 1 day advance notice (by 7pm the night before) is required when requesting this service.
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It is the parent/guardian’s responsibility to arrange the booking of transportation for both ways.
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The mode of transport is strictly by taxi or ride-hailing providers with a child rider option only.
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The transport fare is to be borne by the parent/guardian.
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Parent/guardian must provide a minimum of 6 hours notice for any cancellation.
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Parent/guardian must complete and sign an authorisation and waiver form providing permission for their child to be picked up and/or dropped off.
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All children must adhere to safety protocols during transit, including wearing seatbelts, staying seated and following the chaperone's instructions.
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Transportation fees of the chaperone may be chargeable for any urgent pickups.
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While every effort will be made to ensure the safety of the child/children during transit, Oasis Tots and the chaperone will not be held liable for any incidents, injuries, or damages that occur during the use of the chaperone service, except in cases of gross negligence or misconduct.